Privacy Policy

Last Updated: January 1, 2023

1. Introduction

Welcome to Fleet Truck ("we," "our," or "us"). We are committed to protecting your privacy and the personal information that you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website efslillc.org (the "Site"), use our services, or otherwise communicate with us.

By accessing our Site or using our services, you agree to the terms of this Privacy Policy. If you do not agree with the practices described in this policy, please do not use our Site or services.

2. Information We Collect

We collect information from you when you visit our Site, request a quote, contact us, or use our services. The types of information we may collect include:

2.1 Information You Provide to Us

• Contact Information: Name, email address, phone number, mailing address, and company name.
• Account Information: Username, password, and account preferences if you create an account on our Site.
• Service Information: Information about your shipping needs, including origin, destination, cargo type, dimensions, weight, and scheduling requirements.
• Communication Information: Information contained in your communications with us, including questions, feedback, and customer service requests.
• Payment Information: Credit card or other payment details when you pay for our services (note that payment processing is handled by secure third-party payment processors).

2.2 Information Collected Automatically

• Device Information: Information about the device you use to access our Site, including device type, operating system, browser type, and internet service provider.
• Usage Information: Information about how you interact with our Site, including pages visited, time spent on pages, links clicked, and actions taken.
• Location Information: General location information based on your IP address or more precise location information if you grant us permission.
• Log Information: Server logs, including IP addresses, access times, and error information.

2.3 Information from Third Parties

We may receive information about you from third parties, including:

• Business partners, such as shipping and logistics partners
• Marketing and analytics providers
• Social media platforms if you interact with our social media pages or use social media to log into our Site

3. How We Use Your Information

We use the information we collect for various purposes, including:

3.1 Providing Our Services

• Arranging and managing transportation services
• Processing and fulfilling your requests and orders
• Providing customer support and responding to inquiries
• Managing your account and preferences
• Processing payments and billing

3.2 Improving Our Services

• Analyzing usage patterns to enhance user experience
• Developing new features and services
• Troubleshooting technical issues
• Conducting research and analysis to improve our operations

3.3 Marketing and Communication

• Sending service updates and administrative messages
• Providing information about our services, promotions, and events
• Delivering targeted content and recommendations based on your interests
• Measuring the effectiveness of our marketing campaigns

3.4 Security and Compliance

• Protecting our Site, services, users, and business from fraud, unauthorized access, and other security threats
• Verifying your identity and preventing fraud
• Enforcing our terms of service and other policies
• Complying with legal requirements and responding to legal requests

4. Information Sharing and Disclosure

We may share your information with certain third parties in the following circumstances:

4.1 Service Providers

We share information with third-party service providers who perform services on our behalf, such as:

• Transportation and logistics partners
• Payment processors
• Customer service providers
• IT and cloud service providers
• Marketing and advertising partners
• Analytics providers

These service providers are contractually obligated to use your information only for the purposes of providing services to us and in accordance with this Privacy Policy.

4.2 Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency). We may also disclose your information if we believe in good faith that disclosure is necessary to:

• Protect our rights, property, or safety
• Protect the rights, property, or safety of our users or others
• Investigate and prevent fraud or illegal activity
• Comply with applicable laws, regulations, or legal processes

4.4 With Your Consent

We may share your information with third parties when you have given us your consent to do so.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your interactions with our Site. Cookies are small text files that are stored on your device when you visit a website.

5.1 Types of Cookies We Use

• Essential Cookies: Necessary for the operation of our Site, such as enabling basic functions like page navigation and access to secure areas.
• Analytical/Performance Cookies: Help us understand how visitors interact with our Site by collecting and reporting information anonymously.
• Functionality Cookies: Enable our Site to remember choices you make (such as your username, language, or region) and provide enhanced, personalized features.
• Targeting/Advertising Cookies: Used to deliver relevant advertisements and track the effectiveness of advertising campaigns.

5.2 Your Cookie Choices

Most web browsers allow you to control cookies through their settings. You can typically delete existing cookies, block certain types of cookies, or set your browser to notify you when cookies are being placed on your device. However, disabling cookies may affect the functionality of our Site.

5.3 Do Not Track Signals

Some browsers have a "Do Not Track" feature that signals to websites that you visit that you do not want to have your online activity tracked. Our Site does not currently respond to "Do Not Track" signals.

6. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security of your information.

We maintain administrative, technical, and physical safeguards designed to protect the personal information you provide against accidental, unlawful, or unauthorized destruction, loss, alteration, access, disclosure, or use.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information. These may include:

7.1 Access and Correction

You have the right to access, correct, or update the personal information we hold about you. You can do this by:

• Logging into your account (if you have one) and updating your information
• Contacting us using the information provided in the "Contact Us" section below

7.2 Data Portability

In some jurisdictions, you may have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format, and to have this information transmitted to another organization in certain circumstances.

7.3 Deletion

You may have the right to request that we delete your personal information in certain circumstances, subject to legal retention requirements and legitimate business purposes.

7.4 Objection and Restriction

You may have the right to object to or request restriction of processing of your personal information under certain conditions.

7.5 Marketing Communication Preferences

You can opt out of receiving marketing communications from us by:

• Clicking the "unsubscribe" link in our marketing emails
• Contacting us using the information provided in the "Contact Us" section below

Please note that even if you opt out of marketing communications, we may still send you non-promotional communications, such as those related to your account, our ongoing business relationship, or as required by law.

8. Children's Privacy

Our Site and services are not directed to children under the age of 16, and we do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16 without parental consent, we will take steps to delete that information from our servers.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated Privacy Policy on our Site with a revised "Last Updated" date at the top. Your continued use of our Site or services after any changes to the Privacy Policy constitutes your acceptance of the revised policy.

For significant changes, we may notify you through our Site or by email.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Fleet Truck
1234 Trucking Lane
Dallas, TX 75001
United States

Email: info@efslillc.org

Phone: (555) 123-4567